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Mortgages

We take into account your personal and financial circumstances and the value or price of the property. These and the products you choose will affect how much we lend you.

Intelligent Finance is a division of Bank of Scotland plc. Registered in Scotland number SC327000. Registered office: The Mound, Edinburgh, EH1 1YZ, United Kingdom

Your home may be repossessed if you do not keep up repayments on your mortgage.

Individual Savings Accounts (ISAs)

ISAs first became available on 6th April 1999. PEPs in existence at 5 April 2008 were reclassified as Stocks and Shares ISAs. 'Mini', 'Maxi' and 'TESSA only' terminology was removed at 6 April 2008.

You can subscribe to two types of ISA: a Stocks and Shares ISA and Cash ISA. Intelligent Finance offers a Cash ISA. You have an annual ISA investment allowance of £7,200 in each tax year and can save up to £3,600 of that allowance in a Cash ISA. If you have an Intelligent Finance Cash ISA, you can't subscribe to any other Cash ISA in the same tax year but you can subscribe to a Stocks and Shares ISA. If you subscribe to ISAs held with different ISA managers you are responsible for ensuring that you don't subscribe to a disallowed combination of ISAs, and that you don't exceed the overall annual ISA investment limit of £7,200.

You can transfer some or all of the money saved in previous tax years from Cash ISAs to Stocks and Shares ISAs without affecting your annual ISA investment allowance. You can also transfer money saved in the current tax year in a Cash ISA to a Stocks and Shares ISA. But if you do this you must transfer the whole amount saved in the Cash ISA during the current tax year. Once that money is transferred from a Cash ISA to a Stocks and Shares ISA it is treated as if it had been invested directly into a Stocks and Shares ISA which means that you can then invest any remaining balance of your annual ISA investment allowance in the tax year. This means that you can still invest up to £3,600 in your Cash ISA if it has not been used for stocks and shares

You do not pay any tax on any of the income you receive from ISA savings and investments nor do you pay any tax on capital gains arising on ISA investments.

The Government may choose to change the tax free status and the savings limits (per tax year) of ISAs.

The minimum initial deposit to open and Intelligent Finance Cash ISA is £1.00. There is no minimum annual deposit required.

If the Bank of England base rate moves up, the rate on the Cash ISA will change within one calendar month to at least the Bank of England base rate.

All TESSA-only ISA funds have been treated as ISA subscriptions since 6th April 2005. Cash ISA rates apply.

Charges

No one-off or regular charges of any kind, e.g. no charges for withdrawals or for any regular service (such as the use of cash machines), except that charges for replacements (e.g. duplicate statements, lost cards) are permitted. Intelligent Finance meets this standard.

Access

Minimum transaction size to be no greater than £10. Withdrawals within seven working days or less. Intelligent Finance has no minimal transaction size. There is no limit on the amount or number of withdrawals other than the funds available in the jar. And, there is no notice period for withdrawals, they can be made on the same day as requested.

Terms

Interest rate no lower than two percentage points below base rate (The rate published by the Bank of England in connection with its open market operations). Upward interest rate changes must reflect base rate movements within a calendar month. Downward changes may be slower. No other conditions, e.g. no limits on frequency of withdrawals. Intelligent Finance meets this standard.

Accident, Sickness & Unemployment (ASU) Insurance

Intelligent Finance, a division of Bank of Scotland plc, The Mound, Edinburgh EH1 1YZ, is authorised and regulated by the Financial Services Authority (FSA).

Intelligent Finance Accident, Sickness and Unemployment Insurance is underwritten by Pinnacle Insurance plc., whose registered office is at Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire, WD6 2XX.

Pinnacle Insurance plc proposes to choose English law as the law which applies to the policy.

You can, at any time, ask the insurers for detailed information about compensation arrangements. These compensation arrangements apply in the event that an insurer goes into liquidation and cannot pay its debts.

Prior to setting up your policy, if you have any complaint about the service provided by ourselves, please contact Intelligent Finance. Once your policy is in place, if you have any complaint regarding your ASU cover, please contact Pinnacle Insurance plc: Pinnacle House, A1 Barnet Way, Borehamwood, Hertfordshire, WD6 2XX.

Should the matter still not be resolved to your satisfaction, you will have the right to refer your complaint to: Financial Ombudsman Service (FOS), South Quay Plaza, 183 Marsh Wall, London E14 9SR However, please note that there are some instances when the FOS cannot consider complaints.

The above does not affect your legal rights.

Full details of the terms and conditions of Accident, Sickness & Unemployment Insurance are contained in a policy document, copies of which are available on request from: Intelligent Finance, Administration Centre, PO Box 1869, Livingston EH54 7XS.

General

We may monitor or record telephone calls.

You can only open and operate an Intelligent Finance plan or part of it if you live in the UK. These details should not be regarded as an offer to provide credit or investment products in any jurisdiction outside the UK.

You must be 16 or over. Credit facilities are only available to people aged 18 or over. We take into account your personal and financial circumstances.

A credit reference check will be carried out in respect of each applicant and, whether or not credit is granted, the agency will retain a record of each search for its own use.

Missed payments or under payments on a mortgage are rolled up and added to the loan and must be repaid over the remaining term of the loan.

For more details and written quotations, telephone 0845 609 4343 ².

If we agree to let you have an overdraft, we will decide your overdraft limit and tell you what it is. Overdrafts are repayable on demand.

We give you the choice of maximising the interest you receive or minimising the interest you pay us. If you choose to pay borrowing rates of interest on your outstanding mortgage balance, we will pay you equivalent interest rates on corresponding amounts in your current account and savings. If you choose to pay no interest on all or part of your outstanding mortgage balance, we will not pay interest on a corresponding part of your current account or savings.

The way we link jars and how we work out interest is explained in the Intelligent Finance conditions.

You should consider the income tax position when deciding which products to have in your Intelligent Finance plan, whether you wish to be paid interest on your savings each month or once a year and which option you want us to use for the balance netting calculation.

AER stands for Annual Equivalent Rate and illustrates what the interest would be if interest was paid and compounded each year. The gross rate is the contractual rate of interest payable before the deduction of income tax at the rate specified by law (currently 20%).

Monthly savings interest rates are available at a slightly lower rate.

"Tax free" means free of income tax.

From 1st December 2001 the Financial Services Compensation Scheme replaced the Deposit Protection Scheme. Intelligent Finance is a division of Bank of Scotland plc, which is a member of the Financial Services Compensation Scheme under the Financial Services and Markets Act 2000. Where a customer has made deposits in a savings or bank account, payments under the scheme are limited to 100% of the first £50,000 subject to a maximum payment to any one depositor of £50,000. This limit applies provided the insolvency of other default of the bank or firm concerned takes place after 7th October 2008. Please note that accounts with Bank of Scotland include accounts in its divisions and trading names, for example, Halifax, Intelligent Finance and Birmingham Midshires. Most deposits denominated in sterling and other European Economic Area currencies and euro made with offices of the bank within the European Economic Area are covered. There are different levels of protection for other investments covered by the Financial Services Compensation Scheme. Further details of the scheme are available on request.

Our products and offers are subject to conditions. We can withdraw them without notice.

We may change charges and make new or different ones (or change the way in which you have to pay them). We may also change interest rates.

We (and any other members of our group of companies) will keep any commission we (or they) receive in connection with any insurance we (or they) arrange.

Credit facilities provided by Intelligent Finance, a division of Bank of Scotland plc.

Information correct as at 2nd January 2009.

² Calls to 0845 numbers from BT landlines will cost no more than 2p a minute, plus a 7p connection fee. The price of calls through other phone companies and from mobile phones will vary. The call price is correct at September 2008.